DF Customer Service Representative JOB AVAILABLE

Customer Service Representative:

(Full-time Availability)

DF COMPUTER CENTRE is currently seeking Customer Service Representative with excellent communication skills

You Will Be Accountable For:

■     Understand customer needs by phone and email, and identify opportunities to promote our products and services to the customers,

■     Ensure customer problems are handled appropriately, escalating issues when necessary

■     Create service reports, and monthly reports.

■     knowledge of cell phone products, services

■     Assisting with store merchandising, returns, and ensure the store is safe,
clean and well organized at all times

■     Ensuring clients receive exceptional after sales service

YOU Will Possess the Following Competencies & Experience

•       Passionate about customer service and computers/electronics.

•       Excellent communication skills (verbal & written).

•       Familiarity with cell phone parts and accessories.

•       High energy and a proven ability to solve problems.

•       Drive to move into more senior positions (i.e. Sr. customer experience sales
associate, supervisor, or store manager).

•       Strong MS office skills and experience working with customer databases,
Inventory & POS systems.

Interested & Qualified Applicants should send their resume, cover letter & a copy of the employment application to:

sales@dfcomputer.ca We thank all applicants for their interest, however, only those selected for an interview will be contacted.